Self-directed services give you:

• More choice
• More flexibility
• More control
• More independence

This results in a higher level of satisfaction and quality of life in your home and community.

You are responsible for directing your own care or for choosing a representative to assist you.

For information about Consumer Direct Missouri, call toll free: 1 (877) 532-8565

Some of you may have or will receive a letter from the Missouri Department of Revenue.  The letter is notification that your 2012 personal income tax refund has been intercepted to satisfy your outstanding employer withholding tax liability.  The tax years in question are 2010 and 2011.  These time frames are prior to the time Missouri Consumer Direct became your Fiscal Vendor Agent.  For that reason and that this involves your personal income tax return Missouri Consumer Direct can’t contact the Department of Revenue on your behalf.  Please contact the Department of Revenue directly.  You will want to let them know of the previous Fiscal Vendor Agent relationship.  That information may help the representative resolve the discrepancy.

If you receive a notice, please contact Sabina Sherstha at ASI Works, she can be reached on 301-654-3903 from 9:00 AM to 5:00 PM, her e-mail address is This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Consumer Direct’s Fraud Prevention video is available as a training resource to our service recipients and their employees and families. The nine minute video discusses what fraud means, demonstrates examples of fraud committed in home-based health services, and how you can prevent and report fraud.

Click here to view.